Contact us at

Elbie’s Clock workshop

On 01782 774337




Providing Professional Clock and Watch Repairs in Newcastle-under-Lyme, Stoke-on-Trent, and Surrounding Areas.

Quotation, Collect and Deliver service

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Read Reviews about Our Clock Repair Service in Newcastle-Under-Lyme, Staffordshire

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"Excellent Workmanship and Friendly Service"

Repaired and cleaned a Victorian Cuivre Pocket watch that had not worked for a long time. We are absolutely delighted with the result. Thank you Elbie so much.

John and Margaret Austin - 08/02/2024

"Elbie is a pleasure to deal with and highly recommended"

Elbie has repaired several clocks for us and has always done a great job. Today, he delivered a long case clock which he had repaired and serviced. It is superb! Elbie is a pleasure to deal with and highly recommended.

Ian Walker - 18/04/2024

"Five Star Service"

Elbie fixed my grandmother's carried clock, he was so nice to deal with, I had five star service and now a working clock. Thank you so much.

Kim - 13/11/2023

"Elbie is certainly someone I trusted immediately"

There are very few ‘specialists’ that I would say I trust on first meeting but Elbie is certainly someone I trusted immediately. I told him what was wrong with my clock and he fixed it there in front of me and charged me a fair and very reasonable fee. I would certainly recommend Elbie to anyone with a problem with their clock. No hesitation.

Geoff - 25/06/2023

"More than happy and so is my Dad"

More than happy and so is my Dad, as it was his retirement clock that has been fixed!! All in working order and he’s loving the chimes again. Thank you so much Albie.

Sproston - 29/04/2023

"Would recommend Elbie"

Would recommend Elbie, excellent service, great communication, our old school clock as never worked so well. Clock works perfectly now, Elbie as a wealth of knowledge, experience and skilled, you won’t be disappointed.

Mike - 31/05/2023

"We have found Elbie a pleasure to deal with"

Elbie was recommended by the previous owner of our house, who owned a long case clock. We moved almost 2 years ago but have finally got around to setting up our old clocks after a lot of building work. Elbie came over a few weeks ago and took two of our clocks away for repair. One was a long case and one a wall clock. Both were very old and the long case needed a lot of work. Elbie was excellent at keeping us informed and consulting us about how far we wanted to go with repairs on the long case, which needed a lot of expensive parts. We agreed a sensible compromise which meant that the clock would run, without the strike. Elbie came over today with both clocks and ensured they were running properly before he left. He is also going to take another long case clock for repair in a couple of weeks' time, when he has room in his workshop! We have found Elbie a pleasure to deal with. He clearly loves clocks and is extremely knowledgeable. He is also completely open and transparent about costs; he gave us really good advice on just how much it is worth spending on old clocks. We feel fortunate to have come across Elbie at Evantime.

Ian Walker - 15/02/2023

"I was fortunate to meet Elbie"

After years trying to get my Synchronome master clock running I was fortunate to meet Elbie. He made missing parts, including a particularly intricate and delicate catch, set up and tuned the clock and it now runs beautifully. I can not speak too highly of Elbie's skill and understanding of clocks and his humour and patience with an enthusiastic amateur and his willingness to explain how to look after the system.

Douglas Steadman - 18/01/2023

"I Would Highly Recommend His Service"

Elbie has done a great job repairing my parents pendulum clock. He has kept in touch regularly about the repairs and his craftsmanship is excellent. I would highly recommend his service. Thank you Elbie, we are all very pleased to have our special clock working again.

Stephanie Jones - 17/07/2022

“Fantastic Service”

Elbie is very friendly and knowledgeable and made an excellent job of our longcase clock. He serviced it and replaced some damaged parts and I wouldn’t hesitate to recommend him.

Richard - 30/07/2021

“We Are So Pleased”

“After several tries with different clock repairers, who all proved unreliable, we came across Elbie. He was knowledgeable, reliable, came out on time, communicated well and has repaired our clock successfully. We are so pleased to have our ancient grandfather clock, which we inherited, chiming beautifully in our hallway. Thank you Elbie.


“What a Craftsman!”

What a craftsman. Would not go anywhere else.Might be old fashioned but this mans word is his bond. true gent and his work WOW.

John Edward Howard

“We Can’t Recommend Him Highly Enough”

Thank you so much Elbie for servicing my lovely old mantel clock which I've owned for 30 years. Never serviced before, it now sounds as it should have for all those years! Also my husband's grandfather's Kaiser Universe 400 day clock which has spent years in the loft and never worked. Now restored to full working order! Elbie is a lovely man, clearly very passionate and knowledgeable and we can't recommend him highly enough. Thank you again Elbie.

Alison Gregory

"So Happy With the Result!”

I inherited a Grandfather clock that had been in my family for generations and was in a very sorry state. It hadn’t worked for over 10 years, suffered from years of dodgy central heating and poor attempts at repairs by various family members over the last hundred years. The guys at Evantime came around to assess the clock and were very upfront that the repair cost was more than the current value of the clock, but as it’s a family heirloom, I went ahead and am so happy with the result! It now looks amazing, all shiny and clean; the cracks filled, wood repaired and polished, plus there’s brass bits I didn’t realise were brass because they were completely black before. The clock is now in very good working order and also tells the date. I’m so happy and also grateful for the promise of aftercare as I’m new to owning a working old clock, and it should stay working for generations to come. Thank you.

Claire Wade

“Lucky To Find You”

Just to say 'Thank You' for the work done on the chiming clock which sounds good and keeps perfect time. What more could one ask for, reminds me of my time as a kid during the war years listening to the chimes at night which I am aware provided pleasure for my Father. Thanks and Best Wishes....lucky to find you.

Ted Holland

“A Man With Knowledge & Passion”

Cheers Elbie for bringing my great-grandmother's mantel clock back to life. After a couple of mishaps, including an exploding spring, you carefully and meticulously put my clock back together and hunted out the tiny intolerances that were causing problems. The passion and pride in your work shone through as you carefully explained, in simple terms, the issues with my clock and how you had rectified them. It was a pleasure to chat clockwork and engineering with you. If I ever have problems with my clock again I would not hesitate to leave it, once again, in your capable hands. Cheers again, it's wonderful to have my clock back quietly ticking away on my bookcase.

Andy Horton

"Prompt & Very Generous Service"

I recently took a pendulum clock for an estimate to Evantime. When I told Elbie I was going to donate the Clock to the Douglas McMillan once it was fixed he did the repair for a minimal fee and himself donated a Mantle Clock as well. Many thanks Elbie for your prompt and very generous service,people like you are becoming a rarity these days..

Harry Minor

“Excellent Service”

I Rang EvanTime as a picture had fallen and knocked my mantle clock off the console table, it's not valuable but holds a lot of sentimentality to me, within 20 minutes Elbie was here and it was fixed at a very reasonable price. I can't recommend EvanTime highly enough of Elbie. Thank you, clock repairs are a dying breed. Thank you Elbie, I am truly grateful, and will recommend you, it turned out to be a simple job of you know what's wrong and got the little for which he didn't charge, polite, explains everything and very efficient. Excellent service.

"Excellent Workmanship"

Thank you for restoring my very neglected clock to its former glory, excellent workmanship.

Yell Reviewer

“Great Job, Nice Guy”

Elbie did a great job repairing our wall clock which is about 100 years old and made me a fabulous new wind up key which catered for the disabilities in my hands. Great job, nice guy.

Dave Tyler

"Excellent Workmanship"

Thank you for restoring my very neglected clock to its former glory, excellent workmanship.

Yell Reviewer

“I'm Very Grateful for All the Hard Work”

I am very grateful for all the hard work you have put into making my dad clockwork again. I can't thank you enough. Thank you, Tammi McCabe.

Yell Reviewer

“Efficient, professional and friendly service”

Efficient, professional and friendly service. Thanks.

Yell Reviewer

“I'm Very Grateful for All the Hard Work”

I am very grateful for all the hard work you have put into making my dad clockwork again. I can't thank you enough. Thank you, Tammi McCabe.

Yell Reviewer

“Friendly Service”

Great! Clock fixed, friendly service, advice for the future - recommended! Thanks!

Facebook Reviewer

“I'm Very Happy With the Service”

Elbie fixed my clock and I am very happy with the service, he is very knowledgeable with clocks.

Yell Reviewer

Interested? CONTACT EvanTime for our clock repair service, available in Newcastle-Under-Lyme, Staffordshire, and the surrounding areas.

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Privacy Policy

This Privacy Policy applies to Elbies Clockworkshop (along with all subsidiaries, affiliates, successors and assigns thereof, referred to hereinafter collectively as “Elbies Clockworkshop”, "we", "our" and/or "us"), our websites and services. Elbies Clockworkshop knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly.

By visiting this or another Elbies Clockworkshop website displaying this Privacy Policy or a link thereto (a "Website", or collectively the “Websites”), or by otherwise interacting with Elbies Clockworkshop you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the Elbies Clockworkshop Services Agreement related to the Elbies Clockworkshop services you utilise and/or purchase. For questions on this Privacy Policy please contact our team via the contact information found on this Website.

Elbies Clockworkshop values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you.

What Information Is Collected

We receive and store any information you enter on our Websites or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us for customer support.

Here are the types of information we gather:

Contact Information: We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. This information may include your full name, mailing address, phone number, email address, and, where provided, your fax number. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Websites.

Financial Information: We collect and retain certain financial information from when you purchase our products and services. For example, when you sign up for any other product or service through Elbies Clockworkshop, we require you to provide a credit card number and billing address before we will process that application. We will not sell, share or rent any financial information collected from you except as disclosed in this Privacy Policy or as necessary to fulfil any order for our products or services.

Demographic Information: We may collect and store anonymous demographic information (such as your postcode, gender and age), and use this data to tailor your experience on our Websites, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties.

Other Information: We collect and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using and the page from which you link. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyse trends and administer the Websites. We may track your movement within the Websites, the third-party website pages from which you were referred, access times and browser types. We use this information to gauge the effectiveness of our Websites, track information for statistical purposes and to improve the products and services we provide. We collect this information to better develop a sense of what services our customers need and identify areas of improvement to the Websites. We may use such information for marketing purposes, and to send information to you that we believe might be of interest. In addition, such information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties.

We may supplement the information you provide us by acquiring publicly or commercially available information as available in the public domain or from third parties, for instance, to verify your address or to update your information and to create a profile of your preferences. We tie your personally identifiable information to information in the profile, in order to improve the content of the Websites for you or to inform you about products or services that we think will be of interest to you. From time to time, we may also ask you to participate in surveys or other communications conducted by us or third parties designed to help us improve the Websites or the products or services we provide.

Cookies: The Websites use “cookies” such purposes as enhancing your online experience by making it easier for you to navigate through the Websites and making certain features work better. Cookies are text files which are commonly deposited by websites on a user's hard drive when the user visits a website. The file identifies a user's computer and can record the user's preferences and other data about the user's website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our Websites may be hindered.

Third Party Cookies: We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Websites or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out.

To learn more about the use of this information or choose not to have this information used by certain third-party advertising partners, please visit the Network Advertising Initiative at Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

Web Beacons: The Websites may contain electronic images (called a "single-pixel GIF" or a "web beacon") that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons.

Telephone Recording and Monitoring: To ensure Elbies Clockworkshop customers receive quality service, Elbies Clockworkshop selects phone calls for recording and/or monitoring. These calls, between Elbies Clockworkshop customers (or potential customers) and employees, are evaluated by Elbies Clockworkshop representatives. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner. In contacting Elbies Clockworkshop creating an account with Elbies Clockworkshop, or by otherwise utilising any Elbies Clockworkshop products or services, you hereby consent to any such call recording and/or monitoring.

How Personal Information Is Used

Our Use: We receive and store any personal information you enter on our Websites or give to us voluntarily in any other way and may use it to contact you from time to time. We take steps designed to ensure that only the employees who need access to your personal information to fulfil their employment duties will have access to it. By registering on a Website and providing your telephone number, you agree that this action constitutes a purchase, enquiry and/or application for purposes of telemarketing laws. Regardless of the fact that your telephone and/or cell number may be listed with the TPS, you are providing your express written consent to receive future information (including telemarketing) about products and services from us and/or our affiliates, and you hereby agree and consent to our contacting you using the information you have provided and will provide to us. This means we may contact you by e-mail, phone and/or cell number (including use of automated dialling equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your wireless or other telecommunications device may be capable of receiving (i.e. video, etc.). We may also send you information or offers from time to time to the postal address or email address we have on file (as further outlined in this Privacy Policy). You further acknowledge that you are not required to agree directly or indirectly or enter into an agreement regarding our telemarketing efforts as a condition of purchasing any goods or services from us or our affiliates.

Electronic Mail: From time to time, Elbies Clockworkshop may use your personal information to contact you by electronic mail concerning our services. These communications are often intended to inform you of important information regarding your account, or about general services provided by Elbies Clockworkshop and/or its affiliates. If you do not want to receive email from us or our affiliates regarding new services, please click the "unsubscribe" link which is included at the bottom of any email you receive from us. However, in order to fulfil our service obligations to you, we will continue to send you emails regarding your account administration, as well as any necessary information, such as renewal notices and instructions. By providing us with your email address you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Service Related Uses: We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an enquiry. We will also provide you with service and account related announcements. For instance, if the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.

Protection of Elbies Clockworkshop and Others: We may release account and other personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including for example, to protect the rights, property, or safety of Elbies Clockworkshop, our users, or others. This includes exchanging information with other companies and organisations for fraud protection, credit risk reduction or other similar purposes. Sites Other Than Elbies Clockworkshop, Elbies Clockworkshop has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that website.

How Long We Keep Your Personal Data

We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. Where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Sites. If you have any questions about how long we will keep your specific data, please contact us.

How We Keep Your Personal Data Safe

We work to protect the security of your financial information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorised access to your computer, and to be sure to sign off when you are finished using a shared computer.

Limitation of Liability

Elbies Clockworkshop assumes no responsibility or liability with regard to any theft, loss, alteration or misuse of personal or other information lawfully provided by Elbies Clockworkshop to third parties, or with regard to the failure of any third party to abide by this privacy policy or such third party.

Contacting Us

If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at or by mail at Elbies Clockworkshop, , Kidsgrove, Newcastle Under Lyme, ST7 1HD.